At the cleanliness - everywhere there was nothing to fault. I could not fault the rooms at all. Its definitely worth the price i pay for. We simply loved the hot springs. Free wifi is just another nice perk. Upon arriving we were greeted by a welcoming receptionist. Recommended for visitors in the area.
My wife and I took a 10 day trip for our honeymoon. We very much enjoyed staying at this ryokan in Kinosaki. Public transportation is just a few minutes away. All employees seem sincere to have you as a guest. I did not hear guest talking in the rooms next door.